Contact app support
Email support@wodsmith.com with your iPhone model, iOS version, Game Day version, competition name, and what happened. Screenshots can help; remove any private information you do not want to share. Never send your password.
Find your registration
Sign in using the same WODsmith account you used to register. Teammates must accept their athlete-team invitation. Removed registrations do not appear. If your registration is missing, contact your competition organizer.
Find your heats
Your personal schedule appears after the organizer publishes the workouts and assigns your registration to heats. A matching division alone does not assign you to a heat. Use Full schedule to browse the published competition schedule.
Heat reminders
In Profile, open Heat reminders and enable notifications. Choose a lead time from 5 to 60 minutes. Your iPhone schedules alerts from the last downloaded schedule. Focus mode and notification settings may silence alerts. Reopen Game Day after schedule changes; the app cannot receive organizer changes while it is closed.
Lock Screen countdown
On your next heat, tap Show on Lock Screen. Live Activities must be enabled in iPhone Settings. Start the countdown within eight hours of your heat. End it from Profile at any time.
Weak venue Wi-Fi
Open your competition before arriving to download the schedule. Previously downloaded information remains readable during connection loss. Check the displayed update time, pull to refresh when connected, and follow organizer announcements for last-minute changes.
Registration, scores, and schedule corrections
Your competition organizer controls registrations, lane assignments, schedule publication, and scores. Open the competition on WODsmith to contact its organizer. Game Day does not independently change these records.